FAQs

Frequently Asked Questions

Yes, visits to the company can be organized by prior appointment at the following address: www.turismoindustrial.cm-sjm.pt.

Yes, we are certified according to Quality Standard NP EN ISO 9001 and ÖEKO-TEX Standard 100, class I. We also comply with the requirements of the SA 8000 Social Responsibility Standard.
NP 4457 (IDI System), ISO 14001 (Environmental Management System) and ISO 45001 (Occupational Health and Safety Management Systems) standards are being implemented.

Yes, we have a working group dedicated to the continuous development of innovative products and solutions to meet the needs and demands of our customers.

Yes, each year we present our product proposals translated into our collections. The collections are available for viewing online on our website and also at the national and international fairs in which we participate.

Yes, we collaborate in the realization of the collections of accessories of our clients making available exclusively our creatives or collaborating with the creative departments of our client.

Yes, we maintain a range of products in stock, corresponding to those presented in our product posters. You can consult our catalogues "online" and request samples and / or posters of the desired product.

You will need to register on the form available online and follow all the purchase steps indicated. By selecting the item you want and accepting the delivery conditions, you can successfully complete your order.

Prices are quoted in Euros and do not include VAT. Prices may change without notice.

Yes, for printing articles (transfers and stamped labels) the reference used is the Pantone graphic. For Textiles (Labels, Ribbons and Elastics) we use Pantone textile.

Yes, we have internal means of reproducibility of colours in textile materials.

Yes, we do samples and there are costs associated with the type of article.

The minimum quantities depend on the type of article.
For stock items, the minimum quantities are smaller. Custom articles or those in need of special manufacture are indicated on the website.

Yes, through consultation on the website, or upon request, we can provide the technical information of the article.

Yes, the company owns a properly equipped laboratory that allows it to perform several physical tests.

Calls to numbers marked as fixed numbers, inside the Portuguese territory, have a cost of a call to a fixed network according to the operator and the service contracted by the client and the operator.

Calls to numbers marked as fixed or mobile, outside Portuguese territory, have the cost of an international call according to the operator and the service contracted by the client and the operator.

Calls to numbers marked as mobile numbers, inside the Portuguese territory, have a cost of a call to a mobile network according to the operator and the service contracted by the client and the operator.

Calls to numbers marked as fixed or mobile, outside Portuguese territory, have the cost of an international call according to the operator and the service contracted by the client and the operator.

Calls to Agents have the cost of a call to a fixed network or mobile network if the client and Agent are both from the same country.

In cases where the customer and Agent are from different countries, the cost of the call will always be the cost of an international call according to the operator and service contracted by the customer.